The Yearlong Study

Noble Navigators conducted a yearlong study working directly with consumers to handle serious healthcare, financial and customer service issues.

60 second case study

Case 301

Disappearing HVAC company

Eddie A.

Read the Case Study

Totally Worth It

5 Stars

I really appreciated the approach Noble Navigators took. I was well informed, they got me great results and the situation was improved quickly.

- Eddie A.

Rating: CS4

Consumer issues with more than $1,000 financial impact.


Case Log

Case 301

Disappearing HVAC company

Start

I purchased a $3,000 HVAC system including 3 years of maintenance.

Problem

Impact

Investigation

Resolution

Problem

  • School kept $5,000 deposit
  • Promised refund for months
  • Ignored all of my calls

Impact

  • Aggressive communication
  • Couldn't take this class
  • Couldn't take other classes
  • Navigator conference call
  • Official case escalation
  • Warning by certified mail

Resolution

  • Professional communication
  • Notification of refund
  • Funds received in 72 hrs

Rating: CS5

Consumer issues with more than $1,000 financial impact.


Review your options

Three membership levels

Caring for family

Lots of people help their parents, grandparents or people in their life with exactly these kinds of challenging and sometimes time consuming issues.

Give them membership or encourage them to join so they have a trustworthy place to call when things go wrong.

Getting in touch

Members can call, text or chat to reach a live Navigator 24/7 at 1-844-414-1776. Or schedule an appointment in advance.

The Essential Membership provides 12 service areas, Enhanced Membership 25 services areas and Free Membership provides 3 services for all US Consumers.